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'Enhanced communication via an interpreter' is a 45 minute film which highlights how to get the best outcome communicating via an interpreter.

The project was funded by the Migration Impact Fund. A multi-agency Advisory Board comprised staff the Cambridgeshire Constabulary as well as other local and national public sector agencies and national interpreters' professional bodies' representatives, including the NRPSI.

Focusing on public sector scenarios, the film is broken down into modules and sets the ground rules - explaining the dos and don'ts of communicating via an interpreter, to assist in eliminating unlawful racial discrimination and promoting equality of opportunity and good relations between people of different cultural groups.

The film is aimed at reminding public sector workers that a professional interpreter is trained, qualified, experienced, security-vetted and compliant with their professional code of practice, and emphasises their ability to assist them in the delivery of a first- class service, focused on the citizen’s needs, and regardless of their nationality, language or cultural background.

The film can be viewed in one go, or separate modules can be used as stand-alones in their own right, to illustrate particular issues. A short version of the film captures the key points and reiterates the main messages.

To view the film go to http://www.cambs.police.uk/help/professionalinterpreter (the film is uploaded onto You Tube and you will need to ensure that your net computers are not restricted accessing You Tube materials). Please note that the film is not a commercial product and cannot be used for commercial activities.

For further information contact project manager, Katrina Mayfield, at katrina.mayfield@cambs.pnn.police.uk.

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